Contact
Email contact@viewtikstory.com and you will get a reply from a person. Bug reports about a tool that stopped working are especially useful - TikTok changes things often, and a specific example makes a fix far quicker.
What helps when reporting a problem
If a tool is not working, these three things usually make the difference between a quick fix and a guess:
- Which tool you were using.
- The exact username or link you entered. Without a specific case it is often impossible to reproduce.
- What you saw - the error message, or what appeared instead of what you expected.
Before you write
A few of the most common reports already have answers, and checking may save you the wait:
- A story will not load - usually there is no active story. The status page shows whether the service is up.
- Notes are not showing - Notes are a separate feature from stories.
- A private account will not open - this is not possible for any tool.
If a feature you want needs data TikTok does not publish, the honest answer will be no - but it is still worth asking, because it tells us what to document.
Copyright concerns
We do not host TikTok media. See copyright and DMCA for how to report content, or the creator opt-out to have your account left out of every tool.
There is no contact form here on purpose - a form would mean collecting and storing your message, and this site is built not to store things. Email keeps it between you and us.
Frequently asked questions
How quickly do you reply?
Usually within a few working days. Reports about a broken tool, with the exact username or link, are prioritised.
Can I request a new feature?
Yes. If it needs data TikTok publishes, we will consider it; if not, we will explain why it is not possible.
How do I remove my account from ViewTikStory?
Use the creator opt-out page - it explains the quick verification step.